Delivery Information:

We aim to dispatch your order within 1 business day. In some cases, it may take 2 business days during busier periods. Orders are dispatched Monday to Friday. Those that are placed after 2pm on a Friday and over the weekend are dispatched the coming Monday. We do not send out orders on Bank Holidays.

Orders placed before 2pm on weekdays will qualify for same day dispatch. Once your order has been dispatched, you will be notified by email from EllaBonita. Please ensure you add the correct email address to your order so you can be kept up to date.

Economy Shipping:?We offer FREE UK Economy Shipping for all orders over ?30. This will need to be selected from the drop-down menu at the cart page of the checkout. Should you wish to upgrade your shipping to a faster service, you can also do so. Please allow 5-7 working days for Economy services.

Tracked Services:?For Tracked 24, please allow 1-2 business days. For Tracked 48, please allow 2-3 business days. Once your order has been dispatched, you will receive a tracking link from Royal Mail where you can follow your package on its way to you. Please allow an extra day for delivery in case of delays.

Guaranteed Next Day: This is the only service that is guaranteed for next day delivery. This applies on all orders placed before 2pm during weekdays only. Orders placed after 2pm on a Friday and over the weekend will be dispatched on Monday and guaranteed for delivery on the Tuesday.

Refunds and Returns:

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back if the product has not been opened, the security seals have not been broken and in the same condition as received.

Please email us on info@ellabonita.co.uk for approval as we are unfortunately unable to accept returns or refunds we are unaware of.

Click here to read more on our?Delivery Information and?Refunds and Returns Policy.